HOW TO HANDLE UPSET CLIENTS | 4 SIMPLE STEPS

HOW TO HANDLE UPSET CLIENTS | 4 SIMPLE STEPS

At some point, a client will get upset. It’s a fact of business. Whether due to a mistake on your part, or a simple misunderstanding: the harsh fact of business is something will eventually go wrong. That’s why it’s critical you learn how to de-escalate issues without...
Why We Hire Talent, Not Skill.

Why We Hire Talent, Not Skill.

Experience is overrated on a resume. Many of the most successful companies in the world (AGM included) were founded by leaders without a college degree. When it comes to finding someone motivated, passionate, and effective at their position, valuing empty...